WELLY

Help Centre

How Welly works, answered.

Everything members ask about readiness, HRV, points, streaks and wearables - straight answers from the team that builds Welly.

Basics6 articles

  • Your First Login→
  • Your First Readiness Measurement→
  • How to earn points→
  • Setting Up Your Profile→
  • Edit Welly Chat Frequency & Notifications→
  • How to reset your password→

Readiness & HRV7 articles

  • Readiness Score Not Matching How I Feel→
  • What is HRV?→
  • How To Get The Most Accurate HRV Results→
  • Understanding Readiness Score→
  • How Often Should I Measure My Readiness?→
  • How To Improve Your HRV→
  • Why Measure Readiness In The Morning?→

Wearables6 articles

  • Connecting more than one wearable→
  • Connecting Oura→
  • Compatible Android Devices for Finger Scans→
  • Connecting Wearables & Apps→
  • Understanding How Your Data Is Processed→
  • How Is Distance Calculated, and How Does It Relate to Steps?→

Health & Wellness1 article

  • Benefits of Creatine→

Challenges5 articles

  • Why Your Challenge Points Don't Match Your Dashboard Points→
  • Why Isn't My Activity Showing on the Challenge Leaderboard?→
  • Do I Need a Wearable to Join a Challenge?→
  • Understanding Challenge Rewards: Milestones, Podium and Prize Draws→
  • Can I Join a Challenge After It Starts, or Leave One I've Joined?→
Partner and admin guides: Resources →The fine print: Legal →Still stuck? Contact us →
Welly

A platform that keeps your employees, members, and subscribers moving and staying. Made in Australia.

ActivRewards

App Store ↗Google Play ↗

Coach Welly App

App Store ↗Google Play ↗

Products

  • ActivRewards
  • Coach Welly App
  • White label
  • Challenges

Company

  • About
  • Industries
  • News
  • Help Centre
  • Resources
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • EULA
  • Acceptable Use
© 2026 Coach Welly. All rights reserved.
Built by Cleer Consulting